Privacy Policy

This Privacy Policy is effective as of September 30, 2024.

Scope of This Policy

Consent to Terms

Effective Date and Changes to This Policy

Information We Collect

Children's Privacy

How We Use Your Personal Information

How We Share Your Personal Information

Your Privacy Choices

How We Store and Protect Your Personal Information

Additional Disclosures for California Residents

Additional Disclosures for Canadian Residents

Additional Disclosures for European Union (EU) and United Kingdom (UK) Residents

Third-Party Links

1. Scope of This Policy

Thank you for visiting the Zjmnooph website (the "Website"), which is owned and operated by Zjmnooph ("Naked," "we," "our"). This Privacy Policy is intended to inform you of how we may learn about your personal information through your use of our websites, zjmnooph.shop and zjmnooph.shop (the "Website") and/or your use of any of our products or services (collectively, together with the Website, the "Services"). If you have any questions about this information or our privacy practices, please see the "Contact Us" section at the end of this Privacy Policy.

2. Agreement to Terms

If you do not agree to the terms of this Privacy Policy or our Terms of Use, you should immediately cease using the Service and do not provide us with any personal information.

3. Effective Date and Changes to This Policy

This Privacy Policy is effective as of the date indicated above and will remain in effect until replaced by a new policy. We may choose to update this Privacy Policy at our sole discretion, so you should review this page periodically as the terms may change from time to time. When we make changes, we will revise the effective date at the top of this page. If there are material changes to this Privacy Policy, we will notify you of such changes through the Site or by sending a message to the email address associated with your account. We also encourage users to frequently review this page for any changes and to stay informed of our privacy practices, especially before providing us with information (especially personal information) through the Service.

4. Information We Collect

We may collect the following categories of personal information: (a) directly from you (for example, when you purchase products from us, create an account, or send us communications); (b) from third parties (such as partner companies participating in joint promotions); (c) from the device and browser you use to access the Site; and (d) through cookies and similar technologies:

Identifiers

We may collect your name, username and password, date of birth, email address, phone number, shipping address, and company name (if applicable).

Business and Financial Information

If you purchase products from us, we collect your billing and payment information. We may also collect your order history.

User Submitted Content

We collect information you post or submit to the Site, such as product reviews, correspondence and survey responses you send us, or when you use our live chat feature.

Device Information

When you visit the Site, we may collect device information. Device information may include your computer and mobile device type, browser type, IP address, unique identifiers, domain name, access times, and geographic location.

Internet or Other Network Activity

We may collect information about your interactions with this website, including when you visit it and your browsing activity (e.g., which pages you visit, in what order, and for how long). This may include "traffic data" or tracking information provided by the website's host or similar providers (e.g., Google Analytics), which may be used for marketing purposes or to improve services.

Inferences

We may draw inferences from the information identified above that may reflect your preferences, characteristics, or interests.

You are not required to provide all of the personal information described in this Privacy Policy to use our website or interact with us offline, but if you do not provide certain personal information, some features will not be available. For example, if you do not provide certain personal information, we may not be able to respond to your requests, create an account for you, perform transactions or enter into contracts, or provide you with marketing information we think you may find valuable.

5. Cookies

We store certain information collected automatically through cookies and other similar technologies. A cookie is a small string of information that a website you visit transfers to your browser for identification purposes. Cookies can be used to track your activities while you are using a website or across websites. This information helps companies understand your preferences and tendencies and improve and personalize your website experience. Some cookies are strictly necessary for the operation of the website, while others may be used for functional, analytical, or marketing purposes, including targeted advertising (as discussed in more detail below). Cookies on websites generally fall into the following categories:

Strictly necessary cookies. These cookies are essential for the operation of the website. For example, they include cookies that allow you to log in to password-protected areas of the website. These cookies are session cookies and are deleted when you close your browser.

Analytical/performance cookies. These cookies allow us to recognize and count the number of visitors to each website and understand how those users navigate around the website (for example, when and in which pages, in what order, and from which locations).

We also use Google Analytics for part of this process. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. Google allows users to prevent their data from being used by Google Analytics – for more information, please visit https://tools.google.com/dlpage/gaoptout.

Functional cookies. These cookies improve the functionality of each website and make it easier for you to use it. For example, functional cookies are used to remember your preferences, such as your selected language, location, or other settings. These cookies are typically persistent cookies because they remain on your device for the next time you visit the website. You can delete these cookies as described below.

Marketing cookies. These cookies record your visits to the website, the pages you have visited, and the links you have clicked to recognize you as a previous visitor and track your activity on the website and other websites you visit. These cookies are used to show ads on other websites based on your visits to the website and other online activity. These cookies are persistent cookies because they remain on your device.

Third-party pixels and cookies. When you visit our website, log in, register, or open an email, our online data partners or vendors may use cookies, advertising beacons, and similar technologies to link these activities to information they or others hold about you, including your email address. We (or service providers on our behalf) may send communications and marketing messages to these email addresses. You can opt out of receiving such advertising by visiting https://app.retention.com/optout. You can also access this information at: https://retention.com/support/update-privacy-policy/

We also use third parties to provide certain features or functionality through the Service. For example, we use Shopify to operate our online store. You can learn more about Shopify cookies at https://www.shopify.com/legal/cookies.

You can also block the use of certain cookies by modifying your internet browser settings, typically found under "Help," "Internet Options," or "Settings." If you disable or delete certain cookies in your internet browser settings, you can still visit the Website; however, you may not be able to access or use important features or functionality of the Website.

Do Not Track

Currently, we do not recognize standard browser-based "Do Not Track" signals; however, we recognize Global Privacy Control ("GPC") as a valid request to opt out of non-essential cookies.

6. Children's Privacy

This Website is not intended for users under the age of 16. We do not knowingly or intentionally collect personal information from visitors under the age of 16. If you become aware of or suspect that anyone under the age of 16 is using the Website without permission, please notify us immediately using the contact information below. If you have any questions or concerns about the internet and children's privacy, we recommend that you review the Federal Trade Commission's (FTC) "Guide to Protecting Children's Online Privacy."

7. How We Use Your Personal Information

We collect and use personal information for various purposes, including:

Providing Our Services

We use personal information to provide you with our Services, such as fulfilling orders and/or completing transactions you request; personalizing your experience; processing payments and billing; ensuring our Services are compatible with your computer or mobile device; and creating, maintaining, and otherwise managing your account.

Communicating with You

We use your personal information to communicate with you, such as sending you notifications about your purchases; providing customer service; interacting with you through our live chat feature; responding to and/or following up on your requests, inquiries, questions, or feedback; and sending you requests to participate in surveys.

Analytics and Personalization

We use personal information to: understand how you interact with our Services, advertising, and communications; conduct research and analysis, including to improve our Services and marketing campaigns; analyze and evaluate issues related to nutrition and fitness; and personalize your experience when you use our Services.

Marketing and Promotional Purposes

We use personal information for marketing and promotional purposes, such as: sending marketing, advertising, and promotional communications by email, phone, or text message; showing you advertisements that we and our partners believe may be relevant to your interests; and administering contests and other promotions.

Business Functions

We use personal information to: support our core business functions, including maintaining records for business process management; collect payments owed to us; and provide and maintain the functionality of our services, including identifying and resolving errors or issues.

Security and Fraud Prevention

We use personal information to detect, investigate, prevent, and respond to potential or actual security incidents and malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible.

Legal Rights and Obligations

We use personal information to comply with legal and regulatory obligations, to establish or exercise our rights, and to defend against legal claims.

8. How We Share Your Personal Information

For the purposes described above, we may share personal information with the following categories of recipients:

Service Providers: We share personal information with service providers acting as data processors to enable these parties to perform functions on our behalf and under our instructions to achieve the purposes described above (e.g., information technology services, information storage, payment processing, fraud detection, marketing management and communications, customer service functions, statistical analysis). A small number of service providers will act as data controllers (e.g., fraud detection, statistical analysis) and will be contractually obligated to comply with applicable data protection laws, statutes, and regulations. (For information on how Shopify processes your personal data, please visit https://www.shopify.com/legal/privacy.)

Advertising partners and social media networks to provide you with marketing that we or our partners believe is relevant to you.

Auditors, Consultants, and Financial Institutions: We share personal information with auditors to perform audit functions, consultants to provide legal and other advice, and financial institutions to facilitate payment and other transactions.

Site Visitors: For example, when you leave a comment, your name and comment content may be visible to other Site Visitors. Business Reorganization: We may share personal information with third parties in the event of a change in corporate control or financial condition, including a corporate reorganization, sale, acquisition, financing, reorganization, bankruptcy, receivership, transfer or assignment of assets, or business merger or divestiture. Personal information and other information may be shared with counterparties and others assisting with the transaction during the due diligence process and transferred to successors or affiliates as part of the transaction.

Compulsory Disclosure and Legal Rights: We may share personal information to comply with any subpoena, court order, or other legal process, or other governmental request. We may also share personal information to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims or prevent fraud.

If you have any questions about the parties with whom we share personal information, please contact us as set forth in the "Contact Us" section below.

9. Your Privacy Choices

You can opt-in to receive marketing communications from us during checkout or on our newsletter sign-up form. Simply check the box indicating that you would like to receive such communications during checkout or at any time while browsing the website and enter your email address in the newsletter sign-up form. You can subscribe to our e-newsletter or opt in to receive news, offers, or updates from us on our website.

If you no longer wish to receive any marketing communications, remain on a mailing list you previously subscribed to, or receive any other marketing communications, you can opt out of receiving such communications at any time. Please follow the unsubscribe link in the relevant information (for example, by checking the box to opt out, clicking the "unsubscribe" button in a marketing email we send, or replying "STOP" to a text message) or contact us as described below.

10. How We Store and Protect Your Information

We take reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or accidental destruction. However, no security measures can guarantee complete security. Unless applicable law prohibits the exclusion or limitation of liability, we assume no responsibility for information disclosure resulting from errors in transmission, unauthorized third-party access, or other causes beyond our control.

You also play an important role in protecting your personal information. You should not share your username and password with anyone, nor should you reuse passwords across different websites. If you have any reason to suspect that your user name and password are corrupted, we may disclose your information to you.If your username or password has been compromised, please contact us as described below.

11. Additional Disclosures for California Residents

This section describes how we collect, use, process, and disclose personal information from California consumers, and your rights under California law. These disclosures are intended to supplement this Privacy Policy and provide information required by California law.

To learn what personal information we may collect about you and from where we collect it, please see the "Information We Collect" section.

We collect this personal information, as further described in the "How We Use Your Personal Information" section, to operate, manage, and maintain our business, provide our products and services, and achieve our business goals and objectives.

We disclose the following categories of personal information to the following categories of recipients for business or commercial purposes:

Identifiers

Service providers; advertising partners and social media networks; business reorganizations; mandatory disclosures and legal rights

Business and financial information

Service providers; auditors, consultants, and financial institutions; business reorganizations; mandatory disclosures and legal rights

User-submitted content

Service providers; website visitors; business reorganizations; mandatory disclosures and legal rights

Device information

Service providers; business reorganizations; advertising partners and social media networks; mandatory disclosures and legal rights

Internet or other network activity

Service providers; business reorganizations; advertising partners and social media networks; mandatory disclosures and legal rights

Inferences

Service providers; business reorganizations; advertising partners and social media networks; mandatory disclosures and legal rights

For more information on how your information is shared, please see the "How We Share Your Personal Information" section.

Sale of Personal Information

Our use of certain cookies and similar technologies may be considered a "sale" under California law. California law defines "sale" broadly to cover any disclosure of information in exchange for any value. That value does not necessarily have to be monetary, as in a traditional sale. However, the disclosure of personal information to advertising partners and social media networks through cookies and similar technologies may constitute a sale. You can opt out of these cookies and similar technologies by clicking the "Do Not Sell or Share My Personal Information" link at the bottom of the page.

Under California law, the categories of personal information disclosed that may be considered a "sale" include: identifiers, device information, internet or other network activity, and inferences.

Under California law, the categories of third parties to whom personal information may be disclosed that may be considered a "sale" include: advertising partners and social media networks.

We do not sell, or have actual knowledge of any sale, of personal information of minors under the age of 16.

Your Rights

Under California law, you have the right to be informed of the categories of personal information collected and how it will be used at the time it is collected. In addition, California residents may have additional rights, subject to certain limitations, including:

Access: You may have the right to obtain a copy of the categories and specific pieces of personal information we collect, use, and/or disclose.

Correction: Taking into account the nature of the personal information and the purposes for which it is processed, you may have the right to request that we correct inaccurate personal information we hold about you.

Deletion: You have the right to request that we delete or anonymize your personal information, subject to certain exceptions. Sale/Sharing Opt-Out: You may also have the right to opt-out of the sale of your personal information.

Non-Retaliation: You have the right not to be discriminated against for exercising your rights.

You can exercise your right to opt-out of the sale by clicking the "Do Not Sell or Share My Personal Information" link at the bottom of the page. We also recognize the Global Privacy Controls as a valid request to opt-out of the sale of your personal information.

If you wish to exercise these other rights, or have any questions or concerns about the processing of your personal information, please email us at support@zjmnooph.shop. We will respond to your request in accordance with applicable law.

Please note that for security purposes, we need to properly verify your identity before processing your request. If we have information about you on file (such as your name, phone number, email address, or physical address), we will attempt to verify your identity using this information.

If you authorize an authorized agent to make a request on your behalf, we will require the authorized agent to provide proof that you authorize them to submit the request. We may also require you to verify your identity directly with us or to confirm directly with us that you have authorized the agent to submit the request.

12. Additional Disclosures for Canadian Residents

We will retain your personal information for as long as you have an account with us to fulfill our contractual obligations to you, and for seven years thereafter and/or upon purchase of services, to identify any issues and resolve any potential legal proceedings.

Please contact us at Support@zjmnooph.shop:

If you wish to access, update, and/or correct inaccuracies in your personal information or change your consent preferences (note: we may need to collect personal information to verify your identity before responding to your request);

For information about how our foreign service providers handle your personal information; or

If you have any questions or complaints about how we process your personal information.

13. Additional Disclosures for European Union (EU) and United Kingdom (UK) Residents

International Data Transfers.

We take steps to ensure that your personal information is processed under appropriate safeguards. As a U.S. company, the majority of our operations are conducted in the United States. To provide services, your personal information may be processed in the United States, where laws regarding the processing of personal information may be less stringent than those in your country. We provide appropriate protections for cross-border transfers in accordance with applicable international data transfer laws. For transfers originating from the European Economic Area and the UK, we implement standard contractual clauses approved by the European Commission and an addendum for international data transfers approved by the UK Information Commissioner's Office, respectively.

Retention of your personal information.

We will generally retain personal information related to marketing activities for as long as you receive marketing communications from us, and for no longer than six (6) years after your last contact with us (unless otherwise required by law). In any event, upon request, we will securely delete such data in accordance with applicable law. For personal information we collect and process for the other purposes listed above, we will generally retain such personal information for no longer than necessary to fulfill the purposes outlined in this Privacy Policy and to process tax, corporate, compliance, employment, litigation and other legal rights and obligations.

Legal basis for processing your data.

If necessary, we collect and process your personal information for the purposes described in the "How We Use Your Personal Information" section above, based on a variety of legal bases, including: (i) necessary for the performance of a contract (for example, when you choose to purchase a Naked product); (ii) necessary for compliance with a legal obligation (for example, when we use personal information for recordkeeping purposes to verify tax obligations); (iii) consent (where you have provided consent, as appropriate, under applicable law, for example, for direct marketing or certain cookies); and (iv) necessary for our legitimate interests (for example, when we take actions to maintain our business, including maintaining the security of our website).

Automated Decision-Making.

We do not use automated decision-making (including profiling) without human intervention in a manner that produces legal effects or otherwise significantly affects you. However, we do use profiling and analytics to understand how users use the website and for marketing purposes. These analyses help us understand and improve our services. For example, we also use security and fraud analytics to identify potential fraud.

Your Rights

To the extent required by applicable law, you have the right to:

Access. You have the right to request a copy of the personal information we process about you, which we will provide to you electronically.

Rectification. You have the right to request that we amend any incomplete or inaccurate personal information we process about you.

Erasure. You have the right to request that we erase personal information we process about you, unless, for example, we need to retain such data to comply with a legal obligation or to establish, exercise, or defend legal claims.

Restriction. You have the right to request that we restrict the processing of your personal information if: (i) you believe such data is inaccurate; (ii) our processing is unlawful; or (iii) we no longer need to process such data for a particular purpose, but we are unable to erase it due to legal or other obligations or because you do not want us to erase it.

Portability. You have the right to request that we transfer your personal information held by us to another data controller.

Objection. Where the legal basis for our processing of your personal information is our legitimate interests, you have the right to object to such processing on grounds related to your situation (for example, direct marketing). We will comply with your request unless we have compelling legitimate grounds for the processing that override your interests and rights, or we need to continue processing the data to establish, exercise, or defend legal claims.

Withdrawal of consent. If you have consented to us processing your personal information, you have the right to withdraw your consent at any time and free of charge. Please note that even if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information based on your consent before you withdrew it.

As required or permitted by applicable law, certain rights may be limited, and we may be required to retain certain personal information. To inquire about or exercise any of these rights, please feel free to contact us at Support@zjmnooph.shop and include "Privacy" in the subject line so that we can direct your email to the appropriate team member. We will respond to your request in accordance with applicable law.

If you believe we have not satisfactorily addressed your request or concern, you have the right to lodge a complaint with your local data protection authority.

More Information on Right to Object

You can exercise your right to object to our use of your information for direct marketing purposes by clicking the unsubscribe link at the bottom of any marketing email we send you and following the instructions that appear in your browser after clicking that link.

For more information on how to object to our use of information collected through cookies and similar technologies, please see the section above entitled "Cookies."

14. Third-Party Links and Third-Party Advertising

Third-Party Links

This website contains links and references (e.g., social media buttons) to other websites that are managed by unaffiliated third parties. This Privacy Policy does not apply to such third-party websites. When you click a link to visit a third-party website, you will be subject to the privacy practices of that website. The inclusion of a link on our website does not imply endorsement of the linked website or service by us or our affiliates. We encourage you to familiarize yourself with the privacy and security practices of any linked third-party website before providing any personal information to it.

Third-Party Advertising

When you visit and use our website and other websites or online services, we use third-party advertising companies to serve advertisements about goods and services that may be of interest to you. You may receive advertisements based on information about your visit to and use of our website and other websites or online services on any device, as well as information received from third parties. These companies place or recognize a unique cookie on your browser (including through the use of pixel tags). They may also combine these technologies with information collected about your online usage to recognize you across the devices you use, such as mobile phones and laptops.

If you would like more information about this practice and to learn how to opt out in desktop and mobile browsers on the specific device on which you access this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/.

15. Contact Us

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us in writing by email at Support@zjmnooph.shop or by phone at +1 608-249-8889.